1. Introduction
Relationship Design Lab ("RDL," "we," "us," or "our") operates the website located at relationshipdesignlab.com and associated services. We are committed to protecting your personal information and your right to privacy, in accordance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and all applicable laws.
2. Information We Collect
We collect information that you provide directly to us:
- Account Information: Name, email address, and authentication data provided through Google Sign-In.
- Survey Responses: Your answers to relationship assessment questionnaires.
- Conversation Data: Messages exchanged with our AI coaching system.
- Assessment Reports: Generated PDF reports containing your analysis.
We automatically collect:
- Usage Data: Pages visited, features used, session duration.
- Device Information: Browser type, operating system, device identifiers.
3. How We Use Your Information
- Provide and personalize our AI-powered coaching services
- Generate relationship assessments and reports
- Improve our AI models and service quality
- Communicate with you about your account
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Data Storage and Security
- Encryption at rest using AES-256-GCM via Google Cloud KMS
- Encryption in transit using TLS 1.2+
- Access controls and audit logging for all data operations
5. Third-Party Services
- Google (Gemini): AI model for coaching and analysis
- Clerk: Authentication and user management
- Google Cloud Platform: Infrastructure and data storage
- Cloudflare: Content delivery and security
- SendGrid: Transactional email delivery
6. Your California Privacy Rights (CCPA/CPRA)
As a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Delete your personal information through account settings
- Opt-out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising your privacy rights
- Correct inaccurate personal information
- Limit use of sensitive personal information
7. Data Retention
We retain your personal information for as long as your account is active. You may request deletion at any time by deleting your account or contacting us. We will delete your data within 30 days.
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.